Frequently Asked Questions
Everything you need to know about our hydraulic components and services.
What is the typical lead time for shipping?
In-stock items are typically processed within 24 hours. Depending on your location, standard ground shipping usually takes 3-5 business days, while expedited options are available at checkout.
Do you provide tracking information for orders?
Yes, once your order has been dispatched from our warehouse, you will receive an automated email containing your tracking number and a link to monitor your shipment's progress.
What is your return policy for hydraulic parts?
We offer a 30-day return policy for unused and uninstalled items in their original packaging. Please note that custom-built hoses and specialized fittings may be subject to a restocking fee.
Are Aztec Hydraulics products covered by a warranty?
Most of our hardware and components come with a 12-month manufacturer warranty against defects in materials and workmanship under normal operating conditions.
Do you offer technical support for part identification?
Absolutely. If you are unsure which seal kit or valve you need, you can contact our technical team with your equipment's make and model number for expert assistance.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and offer net-billing terms for established commercial accounts upon approval.